Privacy Policy

At Xynorelia, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights as a user of our website, games, and related services. By using Xynorelia, you agree to this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, or payment details when you register, subscribe, or contact us.
Gameplay Data: Progress, achievements, preferences, and settings saved in your account.
Device & Technical Data: IP address, browser type, operating system, and device identifiers to ensure performance and security.
Cookies & Tracking: Data collected to improve navigation, personalize your experience, and analyze site usage.

2. How We Use Your Data

We use your data to:

Provide and improve our games and services.
Process payments, subscriptions, and in-game purchases.
Personalize your gameplay and recommendations.
Communicate updates, promotions, or support messages.
Ensure security, prevent fraud, and maintain system stability.

3. Sharing Your Information

We never sell your data. We may share it only with:

Service Providers (payment processors, hosting, analytics).
Legal Authorities if required by law or to protect our rights.
Community Features (such as leaderboards or multiplayer functions) when you choose to participate.

4. Your Rights

You have the right to:

Access, update, or delete your personal data.
Opt out of marketing emails at any time.
Request that we stop processing your information (where legally possible).
For requests, contact us at [email protected].

5. Data Security

We use encryption, secure servers, and monitoring systems to protect your data. However, no system is completely immune, and we cannot guarantee 100% security.

6. Children’s Privacy

Our services are not intended for children under 13 years of age (or the legal minimum in your country). We do not knowingly collect data from minors.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “last updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, reach out to us:

📧 [email protected]
☎️ +49 30 9876 5432
🏢 Xynorelia Studios, Alexanderplatz, 10178 Berlin, Germany